At a very high level, the services on offer by Umpetha include;
Infrastructure Services;
- Active Directory
- E-Mail & Internet
- WAN, LAN, APN & VPN
- VoIP
- Desktop Support
- Server Support & Hosting
- Server Backup & Recovery
- Off-Site Backup Strategies
- Disaster Recovery
Systems Services;
- Database Administration
- ERP/Finance System Support
- System Scoping, Design & Development
- Application Sourcing
- Project Consulting & Direction
- Project Resourcing
Information Management Services;
- Microsoft SharePoint
- Microsoft Business Intelligence
- Web Development
Collaboration Services;
- Microsoft SharePoint
- Microsoft Lync Server
- Web Conferencing
Compliance Services;
- Business Continuity Planning
- Disaster Recovery Planning
- KPI Measurement & Reporting
- IT Service SLA Management
- Vendor / Partner SLA Management
- ITIL Framework Adoption
- ITIL Helpdesk Service
- King 3 Compliance
- Legislative Compliance (ECT/PAI/POPI/PCI/RICA etc)
Other Services;
- Hardware Procurement
- Software Procurement
